Terms of Use
Last updated 19 June 2026
This is an initial version of our legal terms. It is being finalised with legal counsel before launch and may change. If anything here is unclear, please contact us before relying on it.
These Terms of Use ("Terms") are an agreement between you and [COMPANY LEGAL NAME] ("VidiGame", "we", "us") governing your access to and use of the VidiGame mobile game, the vidigame.com website, the user dashboard, the supervisor panel, and related services (together, the "Service"). Please read them carefully. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who we are and how to reach us
The Service is provided by [COMPANY LEGAL NAME], a company registered in Türkiye at [REGISTERED ADDRESS] (trade registry / MERSIS no. [MERSIS NO]).
You can contact us at [SUPPORT EMAIL] for any question about the Service or these Terms.
2. What VidiGame is, and what it is not
VidiGame is a gamified vision-training tool designed to support therapy for amblyopia ("lazy eye") and related binocular-vision conditions. It uses dichoptic, anti-suppression exercises intended to be used alongside, and under the direction of, a qualified eye-care professional.
VidiGame is NOT a medical device, is not a substitute for professional medical advice, diagnosis, or treatment, and has not been cleared or certified by any medical regulator (for example, it is not FDA-cleared or CE-marked as a medical device). It does not diagnose any condition and does not guarantee any clinical outcome or improvement.
Always seek the advice of a qualified eye-care professional before starting, changing, or stopping any therapy, and follow their instructions. Never disregard or delay professional advice because of something you experienced in the Service. If you have an eye emergency or sudden change in vision, contact a medical professional immediately.
3. Eligibility, accounts, and children
To create an account you must be at least 18 years old and able to enter into a binding contract. The account holder is the adult who registers, accepts these Terms, and (where applicable) pays for the subscription.
VidiGame is often used by or for children. Where the person doing the therapy is a child, the account must be created and managed by a parent, legal guardian, or another adult with the authority to consent on the child's behalf. That adult is responsible for the child's use of the Service and for any data shared through it. Children must not create their own accounts.
You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly at [SUPPORT EMAIL] if you believe your account has been accessed without your permission. You agree to provide accurate information and to keep it up to date.
4. Supervisors, connect codes, and consent
The Service lets a user link with a supervisor (for example, an eye-care professional) so the supervisor can view the user's therapy metrics. Linking happens when the user enters the supervisor's connect code; the supervisor must then accept the request before any link becomes active.
Entering a connect code means you are choosing to share your (or your child's) therapy metrics with that supervisor, and it records your consent to that sharing. You can stop sharing at any time by revoking consent or removing the link in your profile; metrics are only visible to a supervisor while the link is active and consent is in place.
If you use the Service as a supervisor, you confirm that you are entitled to act in that capacity, that you will only connect with people who have agreed to share their data with you, and that you will handle the data you see lawfully and confidentially.
5. Subscriptions, billing, and free trials
Parts of the Service require a paid subscription. Subscriptions are currently sold through the Apple App Store and Google Play, and are billed by the relevant app store under its own terms. Your subscription, including any free trial, automatically renews for successive periods at the then-current price until you cancel.
You can cancel at any time through your app store account settings; cancellation takes effect at the end of the current billing period, and you keep access until then. We may offer free trials; unless you cancel before the trial ends, it converts to a paid subscription and the app store charges you. We may change subscription prices and features; we will give notice of price changes as required by the app stores and applicable law, and changes will not apply to a period you have already paid for.
Because billing runs through the app stores, payments, renewals, and refunds are subject to their policies, and we may not have access to your full payment details. Web-based payment may be offered in the future under additional terms.
6. Cancellation, refunds, and right of withdrawal
Subscriptions purchased through an app store are refunded according to that store's refund policy. Where you are a consumer in Türkiye or the EU, you may also have a statutory right of withdrawal for distance contracts. By starting to use digital content or a digital service immediately, you may be asked to acknowledge that your right of withdrawal can be lost once performance has begun, to the extent permitted by law.
Nothing in these Terms limits any mandatory consumer-protection rights you have under the law of your country of residence, including under Turkish Law No. 6502 on Consumer Protection.
7. Acceptable use
When using the Service, you agree that you will not:
- use the Service in any unlawful way, or for anyone other than yourself or a child or patient in your care;
- share, resell, sublicense, or commercially exploit the Service or your account without our written permission;
- copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the game or website, except to the extent this restriction is prohibited by law;
- interfere with, disrupt, overload, or attempt to gain unauthorised access to the Service, our systems, or other users' data;
- upload content or data you have no right to share, or that infringes someone else's rights;
- misrepresent your identity or your authority to act for a child or patient.
8. Your content and our intellectual property
The Service, including the games, software, designs, text, graphics, and logos, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose while your account is in good standing. We reserve all rights not expressly granted.
You retain any rights you have in information you provide. You grant us the rights needed to process that information to operate and improve the Service, as described in our Privacy Policy.
9. Health, safety, and responsible use
Use the Service in a comfortable, well-lit environment and take regular breaks. Follow the session length and frequency recommended by the user's eye-care professional. Stop using the Service and consult a professional if the user experiences eye strain, headache, dizziness, nausea, or any discomfort.
A small number of people may experience discomfort or, very rarely, seizures triggered by flashing lights or patterns. If the user or anyone in their family has a history of seizures or photosensitive epilepsy, consult a doctor before use. The adult account holder is responsible for supervising a child's use, including screen time.
10. Service availability and changes
We are continually developing the Service and may add, change, suspend, or remove features. We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free, and we may need to take it down for maintenance. Some features are early-stage and may not behave perfectly.
11. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements, achieve any therapeutic result, or be free of errors. This does not exclude any warranty or right that cannot be excluded under applicable law.
12. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or the minimum amount required by applicable law.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited under mandatory consumer law.
13. Suspension and termination
You may stop using the Service and delete your account at any time from your profile. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. When your account is deleted, we handle your data as described in the Privacy Policy. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, for example in the app or by email, and we will update the "last updated" date above. By continuing to use the Service after the changes take effect, you accept the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws rules. The courts and enforcement offices of [CITY], Türkiye, will have jurisdiction over disputes, except where mandatory consumer-protection law lets you bring a claim in your place of residence or before a consumer arbitration committee.
16. Contact
Questions about these Terms? Contact [COMPANY LEGAL NAME] at [SUPPORT EMAIL], or by post at [REGISTERED ADDRESS].
